The Open UniversitySkip to content
 

Potentialities of customer relationship management in the building of government reputation

Bannister, F.; Remenyi, D. and Batista, L. (2003). Potentialities of customer relationship management in the building of government reputation. In: Bannister, F. and Remenyi, D. eds. Proceedings of the Third European Conference on e-Government. Dublin, Ireland: ECEG.

Full text available as:
[img]
Preview
PDF (Version of Record) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (251Kb)
Google Scholar: Look up in Google Scholar
Item Type: Book Chapter
Copyright Holders: 2003 The Authors
ISBN: 0-9544577-1-4, 978-0-9544577-1-6
Academic Unit/Department: Open University Business School
Interdisciplinary Research Centre: Innovation, Knowledge & Development research centre (IKD)
Item ID: 12545
Depositing User: Ann Cardy
Date Deposited: 15 Dec 2008 07:24
Last Modified: 01 Jun 2012 19:26
URI: http://oro.open.ac.uk/id/eprint/12545
Share this page:

Actions (login may be required)

View Item
Report issue / request change

Policies | Disclaimer

© The Open University   + 44 (0)870 333 4340   general-enquiries@open.ac.uk