Bannister, F.; Remenyi, D. and Batista, L.
(2003). Potentialities of customer relationship management in the building of government reputation.
In: Bannister, F. and Remenyi, D. eds.
Proceedings of the Third European Conference on e-Government.
Dublin, Ireland: ECEG.
Full text available as:
Download history for this item
These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.
Actions (login may be required)