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Benchmarking best practice in financial services

Bátiz-Lazo, Bernardo (2001). Benchmarking best practice in financial services. EconWPA, London.

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This article summarises a wider report on the current state of best practice benchmarking in UK and US commercial banking.

Item Type: Other
Copyright Holders: 2001 The Author
ISBN: 1-86068-157-3, 978-1-86068-157-8
Academic Unit/Department: Open University Business School
Item ID: 1234
Depositing User: Users 12 not found.
Date Deposited: 11 Aug 2006
Last Modified: 06 Dec 2010 17:49
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