Bátiz-Lazo, Bernardo (2001). Benchmarking best practice in financial services. EconWPA, London.
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| URL: | http://ideas.repec.org/p/wpa/wuwpio/0211016.html#a... |
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Abstract
This article summarises a wider report on the current state of best practice benchmarking in UK and US commercial banking.
| Item Type: | Other |
|---|---|
| Copyright Holders: | 2001 The Author |
| ISBN: | 1-86068-157-3, 978-1-86068-157-8 |
| Academic Unit/Department: | Open University Business School |
| Item ID: | 1234 |
| Depositing User: | Users 12 not found. |
| Date Deposited: | 11 Aug 2006 |
| Last Modified: | 06 Dec 2010 17:49 |
| URI: | http://oro.open.ac.uk/id/eprint/1234 |
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