The Open UniversitySkip to content

Changing Tools Changing Attitudes: Effects of introducing a computer system to promote learning at work

Mwanza, Daisy (2001). Changing Tools Changing Attitudes: Effects of introducing a computer system to promote learning at work. In: Euro-CSCL 2001, 22 - 24 Mar 2001, Maastricht, The Nertherlands.

Full text available as:
PDF (Not Set) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (289kB)
Google Scholar: Look up in Google Scholar


The use of computer-supported collaborative learning (CSCL) tools to manage and support learning at
work offers a lot of advantages, such as the increase in the availability and access to knowledge.
However, computer systems also introduce new ways of doing things, which may impact on their
acceptability and usage in an organisation. The study considers the issue of re-mediating human
activity through the introduction of a CSCL system to support collaborative organisational learning
(COL) activities as a way of promoting learning at work. A comparative study into the effects of remediating
work practices in an organisation was conducted 'before' and 'after' the introduction of a
CSCL system using three selected constitutive elements of COL namely: collaboration, knowledge
sharing and interactivity. The study used activity theory as a framework for examining the support
mechanisms for the selected elements of COL from a social and cultural perspective in terms of how
they occur, and how they are supported in context. Findings highlighted the importance of accounting
for social and cultural issues relating to the tool user, prior to the introduction of a CSCL system to
support learning at work, as these could impact on the usage and acceptability of such a tool.

Item Type: Conference or Workshop Item
Project Funding Details:
Funded Project NameProject IDFunding Body
Not SetNot SetThe Open University
Keywords: Computer-Supported Collaborative Learning, Collaborative Organisational Learning, Activity Theory, Tool Mediation
Academic Unit/School: Learning and Teaching Innovation (LTI) > Institute of Educational Technology (IET)
Learning and Teaching Innovation (LTI)
Research Group: Centre for Research in Education and Educational Technology (CREET)
Item ID: 11805
Depositing User: Daisy Mwanza
Date Deposited: 13 Oct 2008 13:44
Last Modified: 09 Feb 2017 21:09
Share this page:

Download history for this item

These details should be considered as only a guide to the number of downloads performed manually. Algorithmic methods have been applied in an attempt to remove automated downloads from the displayed statistics but no guarantee can be made as to the accuracy of the figures.

Actions (login may be required)

Policies | Disclaimer

© The Open University   contact the OU