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Communication with users: insights from second language acquisition

Kukulska-Hulme, Agnes (2000). Communication with users: insights from second language acquisition. Interacting with Computers, 12(6), pp. 587–599.
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    URL: http://www.sciencedirect.com/science/journal/09535...
    DOI (Digital Object Identifier) Link: http://dx.doi.org/doi:10.1016/S0953-5438(99)00025-9
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    Abstract

    The paper addresses the question of how an English language user interface will be understood by users from different linguistic and cultural backgrounds and provides some answers from the study of second language acquisition and the practice of language teaching and learning. The paper categorises language-related problems, gives examples in each category, and provides a set of guidelines for interface developers. The conclusion reached is that making word collocations and co-occurrences visible and available is the key to building in sufficient verbal context for understanding.

    Item Type: Article
    ISSN: 0953-5438
    Keywords: interface design; internationalisation; culturally diverse users
    Academic Unit/Department: Institute of Educational Technology
    Interdisciplinary Research Centre: Centre for Research in Education and Educational Technology (CREET)
    Item ID: 11625
    Depositing User: Agnes Kukulska-Hulme
    Date Deposited: 09 Sep 2008 06:36
    Last Modified: 22 Sep 2011 00:51
    URI: http://oro.open.ac.uk/id/eprint/11625
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