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Operations management re-examined: moving the operations manager up the value chain

Bettley, Alison; Mayle, David and Tantoush, Tarek (2006). Operations management re-examined: moving the operations manager up the value chain. In: EurOMA 2006, 18-21 June 2006, Glasgow, Scotland.

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The traditional internally-focused operations management role is ill-adapted to meet the needs of 21st century business. Problems associated with ‘reductionism’ and driving forces in the external business environment demand that operations management adopts a more strategic stance and emphasises optimisation of the entire operations system in order to meet a wider range of increasingly challenging performance objectives. This defines an expanded and more strategic role for the operations manager that requires changes in organisational ‘infrastructure’ to be implemented, modified operations management curricula to be designed and new research questions on the reconciliation of theory with practice to be addressed.

Item Type: Conference Item
Keywords: operations management; operations strategy; management development; management practice
Academic Unit/Department: Mathematics, Computing and Technology > Computing & Communications
Open University Business School
Interdisciplinary Research Centre: Innovation, Knowledge & Development research centre (IKD)
Item ID: 10118
Depositing User: Alison Bettley
Date Deposited: 29 Nov 2007
Last Modified: 02 Dec 2010 20:06
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